Theatre Operations Lead: Guest Experience & Team Coach

Landmark Theatres; Inwood (NY); On-site; USD 28,000 - 36,000; Part time

Job summary

Landmark Theatres in New York is seeking a Part-Time Assistant Manager to oversee daily theatre operations, staff development, and guest experience at our venues. This role supports the Theatre Manager with scheduling, cash handling, inventory control, and safety compliance.

Ideal candidates have 1+ year in leadership and 1+ year in customer service, excellent communication skills, and the ability to work nights, weekends, and holidays in a fast-paced environment.

Qualifications

• 1+ years of leadership experience.
• 1+ years of customer service experience (e.g., retail, hospitality).
• Strong communication skills, both written and oral.
• Ability to coach, train and motivate employees.
• Availability during peak hours (nights, weekends, holidays).

Responsibilities

• Oversee day-to-day theatre operations including cash management and inventory.
• Maintain a clean and safe environment and address maintenance issues.
• Operate and oversee projection and sound equipment.
• Build a culture of success through recruiting and retaining top performers.
• Ensure HR practices, policy adherence, and employment law compliance.

Skills

Leadership

Customer service

Communication

Staff training

Staff management

Job description

Landmark Theatres in New York is seeking a Part-Time Assistant Manager to oversee daily theatre operations, staff development, and guest experience at our venues. This role supports the Theatre Manager with scheduling, cash handling, inventory control, and safety compliance.

Ideal candidates have 1+ year in leadership and 1+ year in customer service, excellent communication skills, and the ability to work nights, weekends, and holidays in a fast-paced environment.