Theatre Operations Lead: Guest Experience & Team Coach

Landmark Theatres

Dallas (TX)

Sur place

USD 22 000 - 25 000

Temps partiel

Il y a 12 jours

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Avantages offerts par ce poste

Medical, dental, and vision insurance
401(k) retirement with company match

Résumé du poste

Landmark Theatres in Dallas is seeking a Part-Time Assistant Manager to oversee theatre operations, staff training, and guest experience at two locations. Under the Theatre Manager, you will help manage cash, inventory, and daily workflows while maintaining a safe, welcoming environment for moviegoers.

Qualified candidates have at least one year in a leadership role and in customer service, with strong communication and the ability to coach and motivate a team.

Qualifications

  • 1+ years’ experience in a leadership position.
  • 1+ years’ experience in customer service.
  • Strong communication skills (oral and written).
  • Committed to providing exceptional customer service.
  • Ability to work in a fast-paced environment.
  • Ability to coach, train and motivate employees.
  • Must be available during peak hours (nights, Weekend, and Holidays).

Responsabilités

  • Manages day-to-day operations including cash management and inventory.
  • Ensures a clean and safe environment by maintaining facility and addressing R&M issues.
  • Operates and maintains projection and sound equipment.
  • Builds a culture of success through recruiting and retaining top performers.
  • Prevents employee relation issues by consistently executing human resources practices; ensure guidelines and processes are adhered to.
  • Ensures compliance with employment law, safety regulations, and upholds all company policies and procedures.
  • Creates a positive movie going experience through guest engagement and interactions.

Connaissances

Leadership
Customer service
Communication skills
Staff coaching
Retail/hospitality experience
Availability nights/weekends

Description du poste

Landmark Theatres in Dallas is seeking a Part-Time Assistant Manager to oversee theatre operations, staff training, and guest experience at two locations. Under the Theatre Manager, you will help manage cash, inventory, and daily workflows while maintaining a safe, welcoming environment for moviegoers.

Qualified candidates have at least one year in a leadership role and in customer service, with strong communication and the ability to coach and motivate a team.

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