Theatre Operations & Guest Experience Leader

Galaxy Theatres; The Colony (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, vision and life ins.

PTO accrual

Job summary

Galaxy Theatres seeks a General Manager or Assistant General Manager to lead theatre operations, enhance guest experiences, and develop the team. You will drive service excellence, manage budgets, and execute the business plan while maintaining safety and compliance across daily operations.

You will be hands-on, motivating staff, balancing labor with guest satisfaction, and guiding strategic initiatives to boost profitability and brand presence at Grandscape location.

Qualifications

• Leadership experience at or above assistant manager level (hospitality or retail preferred).
• Strong interpersonal, communication, and conflict-resolution skills.
• Hands-on leadership style with a focus on service and results.
• Ability to lift up to 50 lbs and be on your feet for extended periods.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Oversee guest experience leadership to ensure high satisfaction and service excellence.
• Lead team development, onboarding, coaching, and performance evaluations.
• Manage theatre operations including budgeting, labor planning, inventory, and marketing initiatives.
• Ensure compliance with federal, state, and local labor laws and promote safety and security standards.

Skills

Leadership

Guest experience

Team development

Operations

Budgeting

Education

Bachelor's degree or equivalent

Tools

POS systems

Job description

Galaxy Theatres seeks a General Manager or Assistant General Manager to lead theatre operations, enhance guest experiences, and develop the team. You will drive service excellence, manage budgets, and execute the business plan while maintaining safety and compliance across daily operations.

You will be hands-on, motivating staff, balancing labor with guest satisfaction, and guiding strategic initiatives to boost profitability and brand presence at Grandscape location.