Theatre Guest Services Associate (Evenings/Weekends)

Paycom - ATS; Lee's Summit (MO); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Certifications paid by company

Job summary

B&B Theatres in Lee's Summit, MO is hiring part-time Theatre Staff to greet guests, operate POS, and maintain clean facilities. The role requires flexibility to work evenings, weekends, and some holidays while upholding our values of family, fun, and integrity.

Training may be required across departments based on location and needs. Responsibilities include ticketing, concessions, ushering, and maintaining safety and guest satisfaction.

Qualifications

• Must be at least 16 years of age at the time of hire.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.
• Must be willing to obtain R-Serving (for candidates 21+), Food Handler, and/or Food Manager certifications in accordance with state, county, and location-specific requirements. Religious exemptions are available upon request with written documentation for liquor liability certification.

Responsibilities

• Greet and assist guests in a professional, friendly, and efficient manner.
• Operate point-of-sale systems for ticketing, concessions, or merchandise sales.
• Prepare and serve concession items, following food safety and quality standards.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort.
• Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.
• Support opening and closing procedures, including restocking, cleaning, and securing cash or supplies.
• Collaborate with team members to provide excellent guest service and support overall theatre operations.

Skills

Customer service

Communication skills

Positive attitude

Time management

Organizational skills

Teamwork

Job description

B&B Theatres in Lee's Summit, MO is hiring part-time Theatre Staff to greet guests, operate POS, and maintain clean facilities. The role requires flexibility to work evenings, weekends, and some holidays while upholding our values of family, fun, and integrity.

Training may be required across departments based on location and needs. Responsibilities include ticketing, concessions, ushering, and maintaining safety and guest satisfaction.