Theatre Guest Services Associate (Evenings/Weekends)

B&B Theatres; Leavenworth (KS); On-site; USD 12,000 - 21,000; Part time

Job summary

B&B Theatres in Leavenworth, KS is seeking a part-time frontliner Theatre Staff to join our guest services team. You will work behind concession and box office, greeting guests and delivering a magical, friendly experience during evening, weekend, and holiday shifts.

Responsibilities include customer service, sales at tickets and concessions, maintaining cleanliness, and supporting theatre operations. We value family, fun, innovation, joy and integrity and offer flexible scheduling to

Qualifications

• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.
• Willingness to obtain R-Serving (21+), Food Handler, and/or Food Manager certifications.

Responsibilities

• Cross-departmental training may be required based on location and operational requirements.
• Greeting guests upon arrival and making them feel welcome.
• Maintaining a positive, empathetic, and professional attitude toward guests at all times.
• Responding promptly to Guest requests.
• Ensure customer satisfaction and provide professional guest support.
• Staying current on new releases and upcoming movies.
• Communicating and coordinating as a team with your fellow colleagues.
• Completing any other duties as delegated by your supervisor.
• Work behind registers managing transactions of guests on ticket sales or redemption of vouchers.
• Sell concession items to guests.
• Be knowledgeable of the items offered by the theatre including prices.
• Prepare and handle concession items, following food safety standards.
• Maintain clean theatres, lobbies, restrooms, and concession areas.
• Monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort.
• Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.
• Support opening and closing procedures, including restocking and securing cash or supplies.

Skills

Customer service

Communication

Teamwork

Time management

Positive attitude

Certifications readiness

Job description

B&B Theatres in Leavenworth, KS is seeking a part-time frontliner Theatre Staff to join our guest services team. You will work behind concession and box office, greeting guests and delivering a magical, friendly experience during evening, weekend, and holiday shifts.

Responsibilities include customer service, sales at tickets and concessions, maintaining cleanliness, and supporting theatre operations. We value family, fun, innovation, joy and integrity and offer flexible scheduling to