Theatre Guest Experience Specialist

Cinemark; Monroe (LA); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for Guests, offering quick, accurate service and knowledge about movies, events, and promotions. They may work as Ushers, Box Office, or Concessions as needed, performing essential duties with professionalism and guest focus.

The role emphasizes strong guest relations, safety, efficient transactions, and teamwork in a fast-paced theatre setting.

Qualifications

• Requires ability to provide excellent Guest service.
• Must be able to operate cash register and handle basic math.
• Ability to communicate clearly with guests and team members.
• English language proficiency with verbal and written communication.

Responsibilities

• Greet Guests with a smile in a timely, professional manner.
• Operate Cinemark’s POS system for transactions at the register.
• Verify tickets at podium and direct Guests to auditoriums.
• Provide pricing, movie information, and event details to Guests.
• Maintain theatre cleanliness and safety in all areas.

Skills

Guest service

Cash handling

Teamwork

English communication

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for Guests, offering quick, accurate service and knowledge about movies, events, and promotions. They may work as Ushers, Box Office, or Concessions as needed, performing essential duties with professionalism and guest focus.

The role emphasizes strong guest relations, safety, efficient transactions, and teamwork in a fast-paced theatre setting.