Theater Guest Experience Specialist

Emagine Entertainment; Delano (MN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Job summary

Emagine Entertainment in Delano, MN is seeking a Team Member to deliver friendly, knowledgeable service across concessions, guest services, and theater operations. You will help maintain a clean, welcoming environment and assist with food preparation, cash handling, and daily duties to ensure a smooth movie-going experience.

Responsibilities include greeting guests, educating them about concessions and movies, promoting our rewards program, processing transactions accurately, and upholding

Qualifications

• Greet guests and explain concession items, movies, and directions.
• Provide outstanding customer service and ensure a great Emagine experience.
• Identify and recommend additional concession and seating options to enhance the entertainment experience.
• Promote the Emagine rewards program to guests.

Responsibilities

• Greet guests and educate on concession items, movies, ratings, and theater directions.
• Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the overall movie experience.
• Promote Emagine rewards program to every guest.
• Accurately process and disburse cash and card transactions for quick payments.
• Monitor theater environment and enforce Emagine’s Code of Conduct for a safe experience.
• Maintain food and beverage quality to serve quality products.
• Utilize and maintain kitchen equipment safely.
• Monitor restrooms, lobby, and theatres to ensure cleanliness.
• Other duties as assigned.

Skills

Basic computer skills

Job description

Emagine Entertainment in Delano, MN is seeking a Team Member to deliver friendly, knowledgeable service across concessions, guest services, and theater operations. You will help maintain a clean, welcoming environment and assist with food preparation, cash handling, and daily duties to ensure a smooth movie-going experience.

Responsibilities include greeting guests, educating them about concessions and movies, promoting our rewards program, processing transactions accurately, and upholding