Theater Guest Experience Associate

Emagine Entertainment, Inc.; Woodhaven (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Training & development

Job summary

Emagine Entertainment, Inc. is seeking a Team Member to deliver friendly, knowledgeable, and efficient service across theater operations, including guest service, concessions, and cleanliness. You will help create an exceptional guest experience and promote Emagine products and programs in a fast-paced environment.

The role involves assisting guests, processing transactions, maintaining product quality, and upholding safety and cleanliness standards in a dynamic cinema setting.

Qualifications

• Basic computer skills required.

Responsibilities

• Greet and educate guests about concessions, movies, ratings and theater directions.
• Provide outstanding customer service to ensure guests enjoy their Emagine experience.
• Identify and recommend additional concession and seating options to enhance the experience.
• Promote the rewards program to guests.
• Process cash and credit card transactions accurately and quickly.
• Monitor theater environment and enforce Emagine’s Code of Conduct.
• Maintain food and beverage quality and safety.
• Operate and maintain kitchen equipment (e.g., pizza ovens, fryers) safely.
• Keep restrooms, lobby and theatres clean for guests.

Skills

Basic computer skills

Job description

Emagine Entertainment, Inc. is seeking a Team Member to deliver friendly, knowledgeable, and efficient service across theater operations, including guest service, concessions, and cleanliness. You will help create an exceptional guest experience and promote Emagine products and programs in a fast-paced environment.

The role involves assisting guests, processing transactions, maintaining product quality, and upholding safety and cleanliness standards in a dynamic cinema setting.