Theatre Floor Staff: Guest Experience & Service

Landmark Theatres; Coral Gables (FL); In loco; USD 17.000 - 21.000; Part-time

Descrizione del lavoro

Landmark Theatres in the United States seeks Floor Staff to deliver a sophisticated entertainment experience. Staff may work Box Office, Concession, Usher, or Kitchen roles as needs arise, with night, weekend, and holiday shifts common.

You will greet guests, assist with seating, process payments, maintain cleanliness, and ensure safety. The role emphasizes excellent customer service and the ability to work quickly in a vibrant cinema environment.

Competenze

• Must be at least 16 or 18 years old.
• Committed to providing exceptional customer service.
• Accurate cash handling and math skills.
• Available during peak business hours (Nights, Weekend, and Holidays).
• Ability to work in a fast-paced environment.
• Ability to lift 50 pounds and stand for long periods.
• Ability to work in multiple concession/theatre roles as needed.
• Ability to operate concession and kitchen equipment.

Mansioni

• Greet and welcome each customer at box office, concession, or usher duties.
• Process transactions accurately using the POS system.
• Answer questions and resolve customer concerns.
• Assist with seating and theatre information.
• Maintain cleanliness in lobbies, auditoriums, restrooms, and back of house areas.
• Support nightly opening and closing duties in assigned areas.

Conoscenze

Customer service

Cash handling

Communication

Strumenti

POS system

Descrizione del lavoro

Landmark Theatres in the United States seeks Floor Staff to deliver a sophisticated entertainment experience. Staff may work Box Office, Concession, Usher, or Kitchen roles as needs arise, with night, weekend, and holiday shifts common.

You will greet guests, assist with seating, process payments, maintain cleanliness, and ensure safety. The role emphasizes excellent customer service and the ability to work quickly in a vibrant cinema environment.