Cinema Floor Team Member — Free Movies & Great Benefits

Landmark Theatres; West Hollywood (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free movies

Free popcorn and soda

50% off concessions

Medical and Dental benefits

401(k) retirement with company match

Job summary

Landmark Theatres is seeking Floor Staff to deliver a polished entertainment experience. You may work Box Office, Concession, Usher, or Kitchen roles, with shifts including nights, weekends, and holidays.

Responsibilities span greeting guests, processing payments with a POS system, answering questions, and ensuring a safe, clean theatre environment. You must be at least 16 or 18, demonstrate exceptional customer service, and be able to lift up to 50 pounds and stand long periods.

Qualifications

• Must be at least 16 or 18 years old.
• Committed to providing exceptional customer service.
• Good verbal communication skills.
• Accurate cash handling and math skills.
• Must be available during peak business hours (Nights, Weekend, and Holidays).
• Ability to work in a fast-paced environment.
• Ability to interact with the public and provide high level of customer service.
• Ability to work independently.
• Ability to lift 50 pounds and stand for a long period of time.
• Ability to comply with attendance and dress code policy.
• Ability to operate various concession and kitchen equipment.

Responsibilities

• Greet and welcome each customer and assist with movie/seat selection.
• Use point of sale system to accurately process transactions and payments.
• Answer incoming phone calls and provide general theatre information.
• Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory.
• Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas.
• Auditorium announcements and safety information.
• Assist customers with locating seats and managing access to auditoriums.
• Monitor theatre conditions and address disruptive behavior as needed.
• Support with maintenance of equipment and cleanliness across concession and box office areas.

Skills

Customer service

Verbal communication

Cash handling

Availability

Fast-paced environment

Public interaction

Independence

Physical stamina

Attendance & dress code

Operate concession equipment

Tools

POS system

Concession equipment

Job description

Landmark Theatres is seeking Floor Staff to deliver a polished entertainment experience. You may work Box Office, Concession, Usher, or Kitchen roles, with shifts including nights, weekends, and holidays.

Responsibilities span greeting guests, processing payments with a POS system, answering questions, and ensuring a safe, clean theatre environment. You must be at least 16 or 18, demonstrate exceptional customer service, and be able to lift up to 50 pounds and stand long periods.