Theatre Floor Staff: Box Office, Concessions & Ushers

Landmark Theatres; Tennessee; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free movies

Free popcorn and soda

50% off concessions

Medical and Dental benefits

401(k) retirement with company match

Job summary

Landmark Theatres is hiring Floor Staff to deliver a sophisticated entertainment experience through exceptional customer service. You may work in Box Office, Concession, Usher, or Kitchen areas, with night, weekend, and holiday shifts expected.

The role emphasizes friendly, efficient service and accurate cash handling in a fast-paced environment. Role includes assisting guests with seating and accessibility devices, plus maintaining cleanliness and safety across all theater areas.

Qualifications

• Must be at least 16 or 18 years old.
• Committed to providing exceptional customer service.
• Good verbal communication skills.
• Accurate cash handling and math skills.
• Must be available during peak business hours (Nights, Weekend, and Holidays).
• Ability to work in a fast-paced environment.
• Ability to interact with the public and provide high level of customer service.
• Ability to work independently.
• Ability to lift 50 pounds and stand for a long period of time.
• Ability to comply with attendance and dress code policy.
• Ability to operate various concession and kitchen equipment.

Responsibilities

• Greet and welcome each customer in Box Office, Concession, Usher, or Kitchen roles.
• Assist with movie/seat selection and answer general questions.
• Process transactions accurately with POS system.
• Answer phone calls and provide theatre information.
• Support cash drawer accuracy and inventory controls.
• Maintain marquee displays and theatre amenities knowledge.
• Assist customers with accessibility devices (closed caption).
• Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas.
• Control theatre access and seat location for customers.

Skills

Customer service

Cash handling

Verbal communication

Fast-paced environment

Attendance and dress code

Job description

Landmark Theatres is hiring Floor Staff to deliver a sophisticated entertainment experience through exceptional customer service. You may work in Box Office, Concession, Usher, or Kitchen areas, with night, weekend, and holiday shifts expected.

The role emphasizes friendly, efficient service and accurate cash handling in a fast-paced environment. Role includes assisting guests with seating and accessibility devices, plus maintaining cleanliness and safety across all theater areas.