Cinema Floor Staff - Guest Experience (Evenings/Weekends)

Landmark Theatres; Bethesda (MD); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Landmark Theatres is seeking Floor Staff to deliver a sophisticated entertainment experience through outstanding customer service at our theatres. Roles include Box Office, Concession, Usher, or Kitchen duties as staffing needs require, with night, weekend, and holiday shifts.

Candidates must be at least 16 or 18 years old, dependable, and capable of working in a fast-paced environment. Responsibilities include greeting customers, assisting with seat selection, processing payments, upselling

Competenze

• Must be able to provide exceptional customer service.
• Accurate cash handling and math skills are essential.
• Must be available during nights, weekends and holidays.
• Ability to work in a fast-paced, customer-facing environment.
• Able to lift up to 50 pounds and stand for long periods.

Mansioni

• Greet and welcome each customer.
• Assist with movie/seat selection and answer general questions.
• Process transactions at box office and concessions using the point of sale system.
• Upsell concession items with each transaction.
• Maintain cleanliness in lobbies, auditoriums, restrooms and back-of-house areas.
• Assist customers with locating seats and ensure proper ticketing and seating.
• Monitor auditorium conditions and report safety or security concerns to management.
• Provide support with accessibility devices as needed.

Conoscenze

Customer service

Cash handling

Fast-paced environment

Teamwork

Interpersonal skills

Stamina

Descrizione del lavoro

Landmark Theatres is seeking Floor Staff to deliver a sophisticated entertainment experience through outstanding customer service at our theatres. Roles include Box Office, Concession, Usher, or Kitchen duties as staffing needs require, with night, weekend, and holiday shifts.

Candidates must be at least 16 or 18 years old, dependable, and capable of working in a fast-paced environment. Responsibilities include greeting customers, assisting with seat selection, processing payments, upselling