Theatre Guest Experience Ambassador

Landmark Theatres; Annapolis (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

Landmark Theatres is seeking Floor Staff for evening and weekend shifts to deliver exceptional guest experiences in Box Office, Concessions and Usher roles. You will assist guests with seating, operate POS systems, process payments, and maintain theatre safety and cleanliness across areas.

Applicants must be able to lift up to 50 pounds and stand for extended periods. Candidates should be flexible to work nights, weekends, and holidays in a fast-paced environment, providing high levels of

Qualifications

• Must be at least 16 or 18 years old.
• Committed to providing exceptional customer service.
• Able to lift up to 50 pounds and stand for long periods.
• Available during peak hours: nights, weekends and holidays.

Responsibilities

• Box office: greet customers, assist with seat selection, process payments, answer calls, handle cash and refunds.
• Concession: upsell items, process transactions, operate equipment, stock and close duties.
• Usher: greet customers, enforce seating, monitor safety and cleanliness, assist with accessibility devices.

Skills

Customer service

Cash handling

Fast-paced

Job description

Landmark Theatres is seeking Floor Staff for evening and weekend shifts to deliver exceptional guest experiences in Box Office, Concessions and Usher roles. You will assist guests with seating, operate POS systems, process payments, and maintain theatre safety and cleanliness across areas.

Applicants must be able to lift up to 50 pounds and stand for extended periods. Candidates should be flexible to work nights, weekends, and holidays in a fast-paced environment, providing high levels of