Theatre Floor Experience Associate

Regal Cinemas, Inc.; Riverside, Northern (CA, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Regal Cinemas, Inc. in Riverside, CA is seeking Floor Staff to support Box Office, Concession, and Usher duties. This team member role requires flexibility to be scheduled as variable hour, part-time, or full-time hourly employee with a strong focus on guest service.

The position emphasizes attendance, safety, cleanliness, and adherence to dress code, while performing job-specific tasks across theatres to ensure exceptional guest experiences.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier, or progress toward completion.

Responsibilities

• Operate the Box Office POS system and handle cash, cards, and tickets.
• Upsell Premium Viewing Experience and promote Regal Crown Club.
• Run concessions operations and maintain stock and food safety.
• Enforce MPAA ratings and assist guests with directions and questions.
• Conduct in-theatre checks and support opening/closing duties.

Skills

Public speaking

Active listening

Clear communication

Customer service

Education

Cast certification program

Tools

POS system

Job description

Regal Cinemas, Inc. in Riverside, CA is seeking Floor Staff to support Box Office, Concession, and Usher duties. This team member role requires flexibility to be scheduled as variable hour, part-time, or full-time hourly employee with a strong focus on guest service.

The position emphasizes attendance, safety, cleanliness, and adherence to dress code, while performing job-specific tasks across theatres to ensure exceptional guest experiences.