Theatre Assistant Manager — Lead & Grow

Cinemark USA, Inc.; West Dundee (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is hiring an Assistant Manager in Illinois to help run day-to-day theatre operations with a focus on guest service and team leadership. You will support the General Manager and work across departments to ensure policy compliance and superior customer experiences.

The role includes training Team Members, preparing reports, and maintaining safety and cleanliness standards while building a positive environment for guests and staff alike.

Qualifications

• Requires good guest service and communication skills.
• Ability to work in teams and on own initiative.
• Accurate cash handling and basic math skills.
• Engages with guests with a friendly, energetic attitude.

Responsibilities

• Follows the direction of the General Manager.
• Supports GM decisions and communicates with staff.
• Works across departments to support theatre operations.
• Trains and coaches Team Members in their functions.
• Prepares reports for the General Manager.
• Ensures safety, cleanliness, and policy compliance.
• Delivers outstanding guest service and resolves issues.

Skills

Guest service

Communication

Teamwork

Cash handling

Education

High School diploma or GED

Job description

Cinemark USA, Inc. is hiring an Assistant Manager in Illinois to help run day-to-day theatre operations with a focus on guest service and team leadership. You will support the General Manager and work across departments to ensure policy compliance and superior customer experiences.

The role includes training Team Members, preparing reports, and maintaining safety and cleanliness standards while building a positive environment for guests and staff alike.