Theatre Assistant Manager: Guest Experience Leader

Marcus Theatres

Oshkosh (WI)

On-site

USD 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Competitive wages

Premium holiday pay

Medical, dental, vision & retirement

Free movies & meals

Paid uniforms

Associate college scholarships

Career advancement opportunities

Job summary

Marcus Theatres is seeking an Assistant Manager to lead teams, coach staff, and deliver exceptional guest experiences at our Oshkosh location. This role emphasizes positive attitude, strong work ethic, and effective communication to drive results in a high-volume cinema environment.

Benefits include competitive wages, holiday pay, full-time vacation, medical/dental/vision and retirement options, free movies and meals, uniforms, scholarships, and clear career advancement opportunities.

Qualifications

Must have strong leadership and coaching abilities.
Excellent communication and guest-service focus required.
Able to motivate and manage teams in a fast-paced environment.

Responsibilities

Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
Supervise, motivate, reward and coach associates.
Execute systems and processes that keep the theatre running smoothly.
Assist with hiring, training and associate development.
Evaluate key performance indicators to drive guest satisfaction and results.
Identify opportunities to increase brand awareness and drive traffic into the theatre.
Follow direction of the theatre and corporate management teams.