Assistant Manager

Marcus Palace Cinema; Town of Sun Prairie (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Premium holiday pay

Paid vacation for full-time employees

Medical, dental, and vision insurance

Retirement benefits

Free movies and meals

Paid uniforms

Associate college scholarship program

Career advancement opportunities

Job summary

Marcus Theatres – Palace Cinema in Sun Prairie, Wisconsin is seeking an Assistant Manager to join the Leadership Team. This full-time role focuses on delivering an exceptional guest experience in a high-volume environment, supervising staff, and ensuring smooth theatre operations.

The ideal candidate will coach associates, drive guest service excellence, and participate in hiring, training, and development. This position offers competitive wages and a comprehensive benefits package.

Qualifications

• Positive attitude and strong work ethic are essential.
• Excellent communication skills for guest interactions and team coordination.
• Ability to thrive in a high-volume, fast-paced, team-focused environment.

Responsibilities

• Create a safe, welcoming guest environment and anticipate needs.
• Supervise, motivate, reward, and coach associates.
• Execute theatre systems and processes to ensure smooth operations.
• Assist with hiring, training, and associate development.
• Evaluate KPIs to drive guest satisfaction and results.

Skills

Positive attitude

Strong work ethic

Excellent communication

Team leadership

Job description

Job Overview

Assistant Manager – Marcus Theatres – Palace Cinema, Sun Prairie, Wisconsin. This full‑time (30+ hours per week) role is part of the Marcus Theatres Leadership Team and focuses on delivering an exceptional guest experience in a high‑volume, fast‑paced environment.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions.
• Supervise, motivate, reward, and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training, and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of theatre and corporate management teams.

Qualifications

• Positive attitude, strong work ethic, and excellent communication skills.
• Ability to thrive in a high‑volume, fast‑paced, team‑focused environment.
• Experience coaching associates and delivering exceptional guest service.

Benefits

• Competitive wages.
• Premium holiday pay.
• Paid vacation for full‑time employees.
• Medical, dental, and vision insurance.
• Retirement benefits.
• Free movies and meals.
• Paid uniforms.
• Associate college scholarship program.
• Career advancement opportunities.

Equal Employment Opportunity

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination in our hiring and employment practices in accordance with all applicable laws.