Theater Usher & Guest Experience Specialist

Bally's; Biloxi (MS); On-site; USD 15,000 - 18,000; Part time

Job summary

Bally's Biloxi is seeking staff to deliver exceptional guest service in a theater/nightlife setting. You will assist guests, answer questions about hours, promotions, and venue options, and help with seating, entry, and cash handling.

The role requires a high-energy, professional presence and flexibility to work late, weekends and holidays. The position focuses on usher and nightlife cashier duties, with attention to safety, accuracy in transactions, and strong guest relations.

Qualifications

• Excellent non-verbal communication skills and positive body language.
• Ability to stand for long periods in a fast-paced venue.
• Must be able to work late nights, weekends and holidays.

Responsibilities

• Enhances guest experience with exceptional service and answers inquiries about venue operations.
• Relays guest requests to appropriate staff and assists with seating and entry.
• Operates basic POS systems and handles cash following company policies.
• Promotes guest relations and maintains professional image.
• Supports theater operations including box/event services and night-life entry.

Skills

Guest service

Communication

Cash handling

Basic math

Flexible schedule

Education

High school diploma

Job description

Bally's Biloxi is seeking staff to deliver exceptional guest service in a theater/nightlife setting. You will assist guests, answer questions about hours, promotions, and venue options, and help with seating, entry, and cash handling.

The role requires a high-energy, professional presence and flexibility to work late, weekends and holidays. The position focuses on usher and nightlife cashier duties, with attention to safety, accuracy in transactions, and strong guest relations.