Live Events & Promotions Host - Elevate Guest Experience

Bally’s Corporation; Biloxi (MS); Presencial; USD 15.000 - 21.000; Jornada completa

Descripción de la vacante

Bally's Biloxi is seeking a dynamic team member to support events, promotions, and guest services on the casino floor. You will assist with setup, decorations, and customer forms, while providing a courteous, energetic presence for guests and performers.

The role requires standing 4+ hours, lifting up to 25 pounds, and strong communication with guests and staff. This position involves promoting casino experiences and ensuring high guest satisfaction at Biloxi’s Hard Rock venue.

Formación

• Must possess excellent organizational skills.
• Must be very detail oriented.
• Must project a professional and positive image.
• Must have a high level of energy
• Excellent interpersonal skills.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Must be able to communicate clearly and effectively with all Hard Rockers and guests.
• Ability to understand and promulgate written memos, instructions, regulations.

Responsabilidades

• Facilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise.
• Assist in events by setting up event space, organizing merchandise and decorations, and filling out customer forms.
• Occasional cash handling in line with store policies.
• Assist guests with requests for assistance, services and information, providing superior guest service.
• Educate customers on upcoming promotions and events; maintain knowledge of property information, memorabilia.
• Prepare and facilitate decorations for special events and holidays as requested by other departments.
• Uphold the Mission Statement and create authentic experiences for guests.
• Usher—scan tickets and notify Box Office Manager if an error occurs.
• Assist guests in locating seats and sections in the venue.
• Marketing Motorcoach packages to tour operators and bus companies.

Conocimientos

Organizational skills

Detail oriented

Professional image

Excellent interpersonal skills

Clear communication

Cash handling

Stamina

Basic computer skills

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Bally's Biloxi is seeking a dynamic team member to support events, promotions, and guest services on the casino floor. You will assist with setup, decorations, and customer forms, while providing a courteous, energetic presence for guests and performers.

The role requires standing 4+ hours, lifting up to 25 pounds, and strong communication with guests and staff. This position involves promoting casino experiences and ensuring high guest satisfaction at Biloxi’s Hard Rock venue.