Theater Usher & Guest Experience Pro

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking an Usher - Theaters to greet guests and seat them according to showroom policies while ensuring order and safety during events. You will operate in a fast-paced resort environment, provide accurate information about productions and the showroom, and work a variety of shifts including weekends and holidays, with a strong emphasis on guest service and teamwork.

Experience in guest service and a polished appearance are valued, with 6 months usher or customer

Qualifications

• Excellent English communication in person and written form.
• Strong interpersonal skills with guest-focused mindset.
• Maintain professional appearance per standards.
• Able to work weekends and holidays, varying shifts.
• Minimum 6 months usher or customer service experience.
• Previous resort experience is preferred.

Responsibilities

• Greet and assist guests with theater seating.
• Seat guests according to showroom policies and assist daily operations.
• Maintain a positive attitude with guests during showroom operations.
• Provide information about productions and the showroom.
• Contribute to a safe environment and teamwork.
• Arrive on time in uniform with necessary tools.
• Support guests' needs and provide service.
• Uphold safety standards.
• Maintain regular attendance.
• Perform other related duties as assigned.

Skills

Effective communication

Interpersonal skills

Customer service

Professional appearance

Flexibility with shifts

English proficiency

Education

High School Diploma or equivalent

Job description

The Venetian Resort Las Vegas is seeking an Usher - Theaters to greet guests and seat them according to showroom policies while ensuring order and safety during events. You will operate in a fast-paced resort environment, provide accurate information about productions and the showroom, and work a variety of shifts including weekends and holidays, with a strong emphasis on guest service and teamwork.

Experience in guest service and a polished appearance are valued, with 6 months usher or customer