Theater Guest Services Associate — Evenings & Weekends

Galaxy Theatres; South Tucson (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Tip sharing where applicable

Holiday pay on holidays for hourlyTeam

401(k) with discretionary employer-mat

Job summary

Galaxy Theatres in South Tucson, AZ is hiring a guest services team member to work at the box office and concessions. You will greet guests, sell tickets, handle cash and POS transactions, and provide showtime information with a smile.

Join a fast-paced environment with friendly staff, flexible hours including evenings and holidays, and potential benefits after eligibility. Prior customer service or cash handling experience is a plus and reliability is essential.

Qualifications

• Experience in customer service or cash handling is a plus.
• Ability to greet guests and provide accurate information.
• Ability to stand for long periods and perform light lifting.

Responsibilities

• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers accurately and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and transfer calls as needed.
• Prepare food and beverages at the concession stand following safety guidelines.
• Stock concessions, napkins, utensils, and cleaning supplies as needed.
• Perform cleaning duties (sweeping, mopping, restroom checks, trash removal) and general maintenance.
• Monitor crowd behavior and support crowd control procedures for safety.
• Conduct general inspections and report safety or cleanliness issues.

Skills

Customer service

Cash handling

Communication

Guest assistance

Tools

POS system

Ticketing software

Job description

Galaxy Theatres in South Tucson, AZ is hiring a guest services team member to work at the box office and concessions. You will greet guests, sell tickets, handle cash and POS transactions, and provide showtime information with a smile.

Join a fast-paced environment with friendly staff, flexible hours including evenings and holidays, and potential benefits after eligibility. Prior customer service or cash handling experience is a plus and reliability is essential.