Seasonal Ticketing & Guest Experience Specialist

Old Tucson Entertainment LLC; Tucson (AZ); On-site; USD 2,066,000 - 2,204,000; Part time

Job summary

Old Tucson Entertainment LLC is seeking a friendly Ticket Agent in Tucson, AZ. You will greet guests, handle ticket transactions, and direct patrons as needed, using the Etix system with accuracy and efficiency.

The role requires strong customer service, multitasking, and the ability to work under pressure in a fast-paced environment. Evening, weekend, and holiday hours are common in this seasonal position.

Qualifications

• Experience in customer service is preferred.
• Must be 18+ years old.
• Excellent communication and a friendly demeanor.

Responsibilities

• Greet customers and assist with ticketing and service needs.
• Process ticket transactions accurately using Etix.
• Confirm reservations and update customer information.
• Handle cash and credit payments.
• Maintain a clean and organized ticketing area.
• Provide a welcoming, safe, and inclusive environment.

Skills

Customer service

Multitasking

Communication

Tools

Etix

Job description

Old Tucson Entertainment LLC is seeking a friendly Ticket Agent in Tucson, AZ. You will greet guests, handle ticket transactions, and direct patrons as needed, using the Etix system with accuracy and efficiency.

The role requires strong customer service, multitasking, and the ability to work under pressure in a fast-paced environment. Evening, weekend, and holiday hours are common in this seasonal position.