Theater Guest Experience Associate

Regal Cinemas, Inc.; Bend (OR); On-site; USD 17,000 - 22,000; Part time

Job summary

Regal Cinemas, Inc. in Bend, Oregon is seeking Floor Staff to support Box Office, Concession, or Usher duties, delivering exceptional guest service and maintaining safety and cleanliness.

The role involves POS handling, upselling Premium Viewing, following MPAA policies, and participating in opening/closing duties; prior cast certification and alcohol training may be required; strong communication and math skills are essential.

Qualifications

• Cast certification program completion required.
• If serving alcohol, complete required state/local training and Regal Beverage Server training.
• Strong public speaking and listening skills.
• Ability to perform calculations and identify errors.

Responsibilities

• Operate POS system and manage cash drawer accurately.
• Upsell Premium Viewing experiences (3D, RPX, IMAX).
• Promote the Regal Crown Club program.
• Sell tickets in accordance with MPAA ratings and company policy.
• Greet guests and respond to questions from guests.

Skills

Public speaking

Customer service

Communication

Teamwork

Education

Cast certification program

Job description

Regal Cinemas, Inc. in Bend, Oregon is seeking Floor Staff to support Box Office, Concession, or Usher duties, delivering exceptional guest service and maintaining safety and cleanliness.

The role involves POS handling, upselling Premium Viewing, following MPAA policies, and participating in opening/closing duties; prior cast certification and alcohol training may be required; strong communication and math skills are essential.