Theater Box Office & Concessions Associate

Pulama Lanai; Lanai City (HI); On-site; USD 19,000 - 27,000; Full time

Job summary

Pulama Lanai seeks a box office and concession associate for Lanai City. The role involves selling tickets and gift cards, delivering friendly guest service, and answering questions about content, prices, and policies.

You will enforce ratings and assist with food and beverage service, while keeping the concession areas clean and well-stocked. Responsibilities include operating POS terminals, handling cash accurately, monitoring theater and lobby areas for safety and order, and aiding guests

Qualifications

• Proficient in use of a computer and cash register.
• Strong math and cash-handling skills.
• Excellent written and verbal communication.
• Able to relate to people in a friendly and professional manner.
• Ability to follow oral and written instructions and established procedures.
• Capable of quick decision making under pressure.
• Ability to build positive working relationships with others.
• Flexible to work varied shifts, including nights, weekends and holidays.

Responsibilities

• Operate the box office to sell movie tickets, show tickets, and gift cards.
• Provide outstanding guest service and answer questions about content, prices, and policies.
• Enforce ratings to keep underage guests from accessing the theater without adult consent.
• Prepare and sell food and beverages; maintain concession cleanliness and stock areas.
• Operate point-of-sale terminals and handle cash; ensure security of cash and tickets.
• Monitor theater facilities for safety, cleanliness and proper operation.
• Assist guests with special needs and handle emergencies as needed.
• Maintain order and assist with crowd control and theater access.

Job description

Pulama Lanai seeks a box office and concession associate for Lanai City. The role involves selling tickets and gift cards, delivering friendly guest service, and answering questions about content, prices, and policies.

You will enforce ratings and assist with food and beverage service, while keeping the concession areas clean and well-stocked. Responsibilities include operating POS terminals, handling cash accurately, monitoring theater and lobby areas for safety and order, and aiding guests