Théa Assistant General Manager

The Global Ambassador; Phoenix (AZ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement match

Paid time off

Career growth opportunities

Job summary

The Global Ambassador is expanding its flagship Phoenix location, seeking an experienced restaurant leader to launch and oversee a luxury dining concept with a premier hospitality team. The role focuses on operational excellence, staff development, and delivering exceptional guest experiences at a high-end property.

Ideal candidates bring 5+ years in luxury restaurant management, strong leadership, and a passion for crafting memorable guest moments while guiding menus, wine lists, service style,

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment.
• Superb leadership abilities and business acumen.
• Detail-oriented with a passion for exceptional hospitality.

Responsibilities

• Manage daily restaurant operations ensuring guest satisfaction and service quality.
• Oversee reservations, seating arrangements and private events/banquets.
• Collaborate on menus, wine lists and service standards to align with upscale positioning.
• Ensure compliance with all applicable laws and regulations; mentor and develop restaurant staff.

Skills

Experience 5+ years

Leadership abilities

Attention to detail

New concept launch

Hospitality mindset

Mentoring teams

Menu and wine collaboration

Operations management

Reservations & events oversight

Regulatory compliance

Guest and vendor relations

Job description

As we expand thethéaexperience to Dallas, we are strengthening our foundation in Phoenix and seeking passionate team members to help elevate and support our flagship location during this exciting period of growth.

In the shadow of Camelback Mountain, théa, named after the goddess of light, serves as a rooftop haven where guests can indulge inMediterraneancuisineand extravagantmoments. Named by Condé Nast Traveler as one of the World’s BestNew Hotel Restaurants, théa’smenu includes a mix of vibrant mezze, house-made pastas and bold, shareable plates, each dish designed to be passed around the table. Alongside its standout menu, théa boasts a classic, yet unexpected cocktail program and one of the country’s largest rosé collections.With breathtaking views, both indoors and on the patio, and lively DJ energy, théa sets the stage for an unforgettable evening that transports guests to the sun-drenched shores of the Mediterranean. théa serves dinnerdaily and weekend brunch.

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Retirement savings program (with company match)
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitalityrefinedfor a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-classdiningand elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named amongEsquire’s Best New Hotels in the WorldandCondé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

Qualifications

• 5+ years of restaurant management experience in a luxury dining environment, preferably in a hotel setting.
• You have superb leadership abilities, business acumen, attention todetail,and a passion for providing exceptional hospitality.
• This is an outstanding opportunity to help launch an exciting new restaurant concept at a premier luxury property.
• An open, curious mind with a desire to deliver a tailored guest experience with a hospitality every time mindset
• Ability to provide leadership and direction contributing to the success of the hotel through engaging, developing, and mentoring individuals and the restaurant teams
• Assistin developing and executing the overall concept,visionand direction for the restaurant, including the food and beverage program, service style and standards, entertainment options,ambianceand décor.
• Collaborate on creating menus, wine lists, and other offerings that align with the restaurant's upscale positioning.
• Manage daily restaurant operations, ensuring excellent guest experiences, operational efficiency, quality and consistency of food and service, inventorycontrols,and financial performance.
• Oversee guest reservations, seatingarrangements,and private events/banquet functions.
• Ensure compliance with all applicable laws and regulations.
• Foster positive relations with restaurant members, hotel guests,vendors,and staff.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States isrequired.

Pay Range

$90,000 - $100,000 USD