Sales & Events Concierge

Global Ambassador Hotel; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Benefits for 25+ hrs

PTO eligibility 32+ hrs

World-class hospitality culture

Job summary

Global Ambassador Hotel in Phoenix, AZ, is seeking an experienced events coordinator to deliver elevated guest experiences across banquets and meetings.

You will collaborate with clients, vendors, and internal teams to plan, execute, and document event details, ensuring flawless service while supporting a dynamic hospitality environment.

Qualifications

• Minimum 1+ years of experience in event coordination or related role.
• Excellent client service with refined verbal and written communication.
• Strong organizational skills with ability to multitask and manage changing priorities.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Proficient in general computer skills and basic office technology.
• Professional demeanor with ability to collaborate across teams.

Responsibilities

• Serve as a liaison between clients and event operations to deliver an elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review banquet event orders (BEOs) to determine setups, timelines, and guest needs.
• Communicate event details and any last-minute changes to all relevant departments.
• Produce and/or distribute BEOs, event resumes, valet reports, IRD forms, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Skills

Client service

Verbal communication

Written communication

Organization

Multitasking

Flexibility

Team Collaboration

Computer skills

Tools

Office suite

Job description

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and specific guest needs.
• Communicate event details and any last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, event valet reports, IRD forms, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Qualifications

• Minimum of 1+ years of experience in event coordination or a related role.
• Excellent client service skills with refined verbal and written communication abilities.
• Strong organizational skills with the ability to multitask and manage changing priorities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Proficient in general computer skills and basic office technology.
• Professional demeanor with the ability to collaborate effectively across teams.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.