Sales & Events Concierge

Author & Edit Hospitality; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits for 25+ hours

Paid time off eligibility for 32+ hrs

Dynamic, fast-paced hospitality team

Job summary

The Global Ambassador in Phoenix is seeking an events coordinator to liaise between clients and operations, delivering a seamless, elevated guest experience. You will work with on-site vendors and manage every detail to ensure flawless events at a premier hospitality destination.

Located at the intersection of Phoenix, Scottsdale and Paradise Valley, this hotel showcases six dining experiences, an exclusive wellness club, and Michelin recognition.

Qualifications

• Experience coordinating events or related roles.
• Strong client service with clear verbal and written communication.
• Excellent organizational and multitasking abilities.
• Ability to work evenings, weekends, and holidays.
• Proficient computer skills and basic office tech.
• Collaborative across teams in a fast-paced environment.

Responsibilities

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and specific guest needs.
• Communicate event details and any last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, event valet reports, IRD forms, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Skills

Event coordination

Client service

Verbal communication

Written communication

Organizational skills

Multitasking

Team collaboration

Flexibility

Tools

MS Office

Event management software

Job description

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and specific guest needs.
• Communicate event details and any last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, event valet reports, IRD forms, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Qualifications

• Minimum of 1+ years of experience in event coordination or a related role.
• Excellent client service skills with refined verbal and written communication abilities.
• Strong organizational skills with the ability to multitask and manage changing priorities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Proficient in general computer skills and basic office technology.
• Professional demeanor with the ability to collaborate effectively across teams.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.