Sales & Events Concierge

The-Global-Ambassador-Hotel; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

Paid time off

Job summary

The Global Ambassador, a premier hotel in the Phoenix area, seeks an experienced Event Coordinator to deliver elevated guest experiences and manage on-site logistics for a dynamic, hospitality-driven team.

Join a 141-room destination renowned for dining, wellness, and world-class events. This role requires strong communication, organization, and the ability to adapt to weekends and holidays as part of a 24-hour operation.

Qualifications

• 1+ years of experience in event coordination or related role.
• Excellent client service with refined verbal and written communication.
• Strong organizational skills; ability to multitask and adapt to changing priorities.
• Flexible schedule including evenings, weekends, and holidays.
• General computer skills and office technology proficiency.
• Professional demeanor and cross-team collaboration abilities.

Responsibilities

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and guest needs.
• Communicate event details and last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, file reports, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Skills

Client service

Verbal & written communication

Organization

Multitasking

Team collaboration

Job description

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You’ll Do

• Serve as a liaison between clients and event operations, delivering a seamless, elevated guest experience.
• Direct liaison with event vendors to ensure efficient on-site logistics.
• Follow up on special banquet and restaurant event arrangements to ensure all details are executed as planned.
• Ensure quality standards and service expectations are met throughout each event.
• Review and analyze banquet event orders (BEOs) to determine proper setups, timelines, and specific guest needs.
• Communicate event details and any last-minute changes clearly to all relevant departments.
• Produce and/or distribute banquet event orders, event resumes, event valet reports, IRD forms, and meeting minutes.
• Attend weekly BEO and resume meetings to align upcoming events and priorities.
• Maintain schedule flexibility, including weekends and holidays, to support a 24-hour operation.

Qualifications

• Minimum of 1+ years of experience in event coordination or a related role.
• Excellent client service skills with refined verbal and written communication abilities.
• Strong organizational skills with the ability to multitask and manage changing priorities.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Proficient in general computer skills and basic office technology.
• Professional demeanor with the ability to collaborate effectively across teams.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.