The UPS Store Retail Associate - PM Shift

TUPSS 2, Inc.; Austin (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly paychecks

Paid Time Off (PTO)

401k Match

Opportunities for career growth into…

Job summary

The UPS Store is hiring a part-time Retail Associate for the PM shift at Austin store #77 in Downtown. You will assist customers, process shipments, and operate office equipment while delivering friendly, professional service.

Ideal candidates have retail experience, strong computer skills, and a willingness to obtain Notary certification. Shifts are afternoons and weekends, with opportunities to grow into full-time roles in a supportive team environment.

Qualifications

• High school diploma or GED required.
• Strong computer skills (MS Office, internet).
• Excellent phone and communication skills.
• Friendly, helpful demeanor and professional appearance.
• Able to lift 40+ pounds.
• 15–30 hours per week with afternoon and weekend shifts.

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries.
• Willingness to complete Notary certification and provide notary services to customers.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer’s shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Phone skills

Communication skills

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Internet proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

The UPS Store Retail Associate - PM Shift

AUSTIN STORE #77 Part Time Austin, TX, US

Salary Range: $17.00 To $17.00 Hourly

Location: Downtown

The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the afternoons (1:30pm-7:30pm) and weekend shifts are required (9:00AM-5:00PM).

This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment.

Compensation: $17.00 / hour based on experience.

This application is for consideration at the following location:

RESPONSIBILITIES

Delivers outstanding customer service to walk‑in customers and telephone inquiries

Willingness to complete Notary certification and provide notary services to customers.

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer’s shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions, and industry trends

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required

Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency)

Outstanding phone skills and communication skills (verbal, written, spelling, math)

Prompt, dependable, and responsible

Able to safely lift 40+ pounds

Willing and able to work 15-30 hours per week

BENEFITS

Weekly paychecks

Paid Time Off (PTO)

Paid Holidays

401k Match

Opportunities for career growth into full‑time and leadership roles

SCHEDULE

We have shorter retail hours: 8:00 AM - 7:00 PM (Mon-Fri), 9:00 AM - 5:00 PM (Sat-Sun)

Shifts available: afternoons (1:30 PM - 7:30 PM), weekends (9:00 AM - 5:00 PM)

We are looking for team members must be available to cover closing, and weekend shifts as needed.