The UPS Store Retail Associate - AM Shift

TUPSS 2, Inc.; Austin (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly paychecks

Paid Time Off (PTO)

Paid Holidays

Opportunities for career growth into (

Job summary

The UPS Store in Austin, TX is seeking a part-time Retail Associate for the AM shift to deliver outstanding customer service. This role involves assisting customers, processing packages, operating copiers and POS, and growing into expert knowledge of services.

The ideal candidate has a high school diploma or GED, strong computer and internet skills, excellent communication, and weekend availability. Opportunities exist to grow into full-time and leadership roles while providing a friendly,

Qualifications

• High school diploma or GED required.
• Strong computer skills and internet proficiency.
• Excellent phone and communication abilities.
• Prompt, dependable, and responsible.
• Able to lift 40+ pounds.
• Willing to work 15-30 hours per week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Willingness to complete Notary certification and provide notary services.
• Maintains listening skills with customers, UPS Store team, and leadership.
• Owns customer shipping needs and offers viable solutions.
• Keeps knowledge of products and services up to date.
• Operates equipment and POS in an expert fashion and mentors others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Computer skills

Communication skills

Dependability

Physical ability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Internet proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

The UPS Store Retail Associate - AM Shift

Part Time Austin, TX, US

Location: Southwest Parkway

The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part‑time with shift availability in the mornings (7:30pm-2:00pm) and weekend shifts are required (9:00AM-5:00PM).

This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment.

Compensation: $17.00 / hour based on experience.

This application is for consideration at the following location:

RESPONSIBILITIES

• Delivers outstanding customer service to walk‑in customers and telephone inquiries
• Willingness to complete Notary certification and provide notary services to customers.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency)
• Outstanding phone skills and communication skills (verbal, written, spelling, math)
• Prompt, dependable, and responsible
• Able to safely lift 40+ pounds
• Willing and able to work 15-30 hours per week

BENEFITS

• Weekly paychecks
• Paid Time Off (PTO)
• Paid Holidays
• Opportunities for career growth into full‑time and leadership roles

SCHEDULE

We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun)

Shifts available: morning (7:30 PM – 2:00 PM), weekends (9:00 AM – 5:00 PM)

We are looking for team members must be available to cover opening shifts, and weekend shifts as needed.