Part-Time Center Associate

The UPS Store 7171; Marblehead (MA); On-site; USD 24,796 - 30,307; Part time

Job summary

A local retail service provider in Marblehead, MA, seeks a Part-Time Center Associate to deliver outstanding customer service and process packages. Ideal candidates will have strong computer skills, previous retail experience, and a friendly demeanor. Responsibilities include managing customer inquiries and maintaining a safe working environment. The position offers flexible hours and requires lifting 40+ pounds. Join a dynamic team today!

Qualifications

• Must be prompt, reliable, and responsible.
• Able to stand for the majority of your shift.
• Willing to become a notary public (paid for by the store).

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills with customers.
• Maintain a clean, organized, and safe working environment.

Skills

Retail sales experience

Strong computer skills

Outstanding phone skills

Strong verbal and written communication

Education

High school diploma or GED

Job description

Overview

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Base pay range

$18.00/hr - $22.00/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Qualifications

• Prompt, reliable, and responsible
• Strong computer skills
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Able to stand for the majority of your shift
• Able to lift 40+ pounds
• Willing and able to work 15 to 30 hours per week for a 5-day work week
• Available to work Saturdays
• Willing to become a notary public (paid for by the store)
• Available to work one Sunday in December

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Education and Training
• Industries
• Staffing and Recruiting

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