Retail & Shipping Associate – The UPS Store – Mopac & Parmer

The UPS Store - LAL Horizons LLC; Austin (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Notary certification

On-the-job training

Leadership opportunities across 7 same

Job summary

The UPS Store – Mopac & Parmer is hiring a Retail & Shipping Associate in Austin, TX. This full-time role offers 35-40 hours per week with pay of $16-17 per hour, with opportunities for advancement.

Responsibilities include assisting customers, advising on shipping options, processing packages, and performing printing services. Training is provided; notary certification is available after training.

Qualifications

• High school diploma or GED required.
• Comfortable with computers; Microsoft Office or Adobe experience is a plus.
• Strong verbal and written communication; basic math and spelling.

Responsibilities

• Deliver friendly, knowledgeable service to walk-in customers and phone inquiries.
• Advise customers on shipping options and manage their shipping needs.
• Pack, receive, and process packages for courier shipment, including returns.
• Run print, copy, binding, and laminating for locals and small businesses.
• Sort mail for mailbox customers and provide notary services when certified.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Education

High school diploma or GED

Tools

POS system

Shipping software

Microsoft Office

Job description

Retail & Shipping Associate – The UPS Store – Mopac & Parmer

• Location: 12407 N Mopac Expy, Suite 250, Austin, TX 78758
• Pay: $16-17/hr depending on experience, with advancement opportunities
• Schedule: Full-time, 35-40 hrs/week
• Employer: LAL Horizons, a locally owned franchisee of The UPS Store

About us

LAL Horizons has served Central Texas for over 15 years and runs 7 The UPS Store locations in Austin, Round Rock, and Cedar Park. Our North MoPat store serves North Austin neighbors, remote workers, and the many tech and small businesses along the MoPac corridor. We're a local team that leads with Integrity, Accountability, Self-Discipline, and Leadership, and we promote from within.

Why work with us

• Pay that rewards you: $16-17/hr depending on experience, with advancement opportunities
• Time off: Paid Time Off
• Training: A formal on-the-job training program - no shipping or print experience needed to start
• Growth: Leadership opportunities across our 7 stores
• Perks: Company-paid notary certification

Schedule

• Store hours: 9:00 AM-7:00 PM Mon-Fri, 9:00 AM-5:00 PM Sat, 10:00 AM-3:00 PM Sun
• Saturday and Sunday availability required

What you'll do

• Deliver friendly, knowledgeable service to walk-in customers and phone inquiries
• Advise customers on the best shipping options and take ownership of their shipping needs
• Pack, receive, and process packages for courier shipment, including Amazon and other returns
• Run print, copy, binding, and laminating projects for local residents and small businesses
• Sort mail for mailbox customers
• Provide notary services once certified (we'll help you get certified)
• Process transactions on our point-of-sale system and shipping software
• Keep the store clean, organized, and safe
• Other duties as assigned

What we're looking for

• High school diploma or GED
• Comfortable with computers; Microsoft Office or Adobe experience is a plus
• Clear verbal and written communication, including basic math and spelling
• Friendly, professional, and genuinely helpful
• Prompt, reliable, and responsible
• Able to lift 40+ lbs and stand for a full shift
• Available 35-40 hours per week, including weekends
• Retail, customer service, shipping, or print experience preferred, not required

The UPS Store locations are independently owned and operated by licensed franchisees. LAL Horizons is the employer for this role, not United Parcel Service or The UPS Store, Inc. LAL Horizons is an equal opportunity employer.