The UPS Store Retail Associate - AM Shift

TUPSS 2, Inc.; Texas; On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Weekly paychecks

Flexible work hours

PTO

Paid Holidays

On‑the‑job training

Career growth

Job summary

The UPS Store is seeking a part-time Associate at 4301 W William Cannon Dr. The role focuses on delivering exceptional customer service, operating office equipment, and growing into leadership positions. Weekend availability and morning shifts are required.

Compensation is $17.00 per hour, with opportunities for growth and training in a supportive environment.

Qualifications

• High school diploma or GED required.
• Previous retail customer service experience preferred.
• Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency).
• Outstanding phone skills and communication skills (verbal, written, spelling, math).
• Prompt, dependable, and responsible.
• Able to safely lift 40+ pounds.
• Willing and able to work 15-30 hours per week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Willingness to complete Notary certification and provide notary services to customers.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Notary certification

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Internet proficiency

Job description

Job Description

Location: 4301 W William Cannon Dr

The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the mornings (7:30pm-2:00pm) and weekend shifts are required (9:00AM-5:00PM).

This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment.

Compensation: $17.00 / hour based on experience.

This application is for consideration at the following location:

4301 W William Cannon Dr

We look forward to hearing from you!

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Willingness to complete Notary certification and provide notary services to customers.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Previous retail customer service experience preferred
• Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency)
• Outstanding phone skills and communication skills (verbal, written, spelling, math)
• Prompt, dependable, and responsible
• Able to safely lift 40+ pounds
• Willing and able to work 15-30 hours per week

BENEFITS

• Weekly paychecks
• Flexible work hours
• Paid Time Off (PTO)
• Paid Holidays
• Formal on‑the‑job training program
• Opportunities for career growth into full‑time and leadership roles

SCHEDULE

• We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun)
• Shifts available: morning (7:30 PM – 2:00 PM), weekends (9:00 AM – 5:00 PM)
• We are looking for team members must be available to cover opening shifts, and weekend shifts as needed.