The Arlow on Kellogg - Assistant Property Manager

The Inland Real Estate Group of Companies, Inc.; Saint Paul (MN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance (PPO)

Participation in 401(k) with company 


Vacation time & holidays

Sick time

Tuition reimbursement

Life insurance

Job summary

The Inland Residential Real Estate Services, Inc. in St. Paul, MN is seeking a full-time Assistant Property Manager to lead leasing and resident relations at The Arlow on Kellogg.

The role focuses on supporting the Property Manager, coordinating marketing, showing units, processing applications, and ensuring a high-quality living experience while meeting budget and occupancy goals. You will train on-site staff, manage records and reports, and uphold Fair Housing and company policies.

Qualifications

• Two to three years of experience in Property Management or related work.
• Fair Housing certification required before interacting with prospects or residents.
• Competence in Microsoft Office and community software applications.
• Ability to work evenings and weekends.
• Maintain neat, professional appearance at all times.

Responsibilities

• Manage leasing and marketing to secure residents.
• Show property to prospective residents and handle inquiries.
• Collaborate with leasing team to meet property goals and analyze traffic and renewal data.
• Maintain rent rolls, delinquency reports, move-ins/move-outs.
• Assist Property Manager with training on-site staff.

Skills

Property management experience

Customer service

Communication

Education

High School diploma

Bachelor's degree

Tools

MS Office (Word, Excel, Outlook)

Property management software

Job description

The Arlow on Kellogg Apartments in St. Paul, MN has an opening for a full-time, Assistant Property Manager! (www.liveatarlowkellogg.com)

Hardworking, energetic, and caring leader are a few words that describe our Assistant Property Managers. These leaders set the tone for our office team and coordinating leasing and marketing efforts for their communities. Our APM’s are leaders and trainers and guide our leasing teams to success. We want them to continue to dream and aspire to achieve more, so we make sure we build them up for success and cross train them to be a Property Manager.

We offer full-time employees health benefits, paid vacation and sick time, 401k and more. Excellent growth potential as the portfolio expands.

Core Responsibilities

• Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
• Strives to make the living experience, particular the first and last impressions, of the highest quality.
• Handles resident concerns and requests with a positive, customer service driven approach.
• Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
• Utilizes marketing strategies to secure prospective residents. Welcomes and shows property to prospective new resident. Handles incoming phone calls from prospective new residents and complete appropriate paperwork.
• Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient. Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to be able to give up to date information when requested by others.
• Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
• Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Maintains community appearance and ensures repairs are noted and completed. Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
• Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
• Assists Property Manager with training and motivating, all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
• Other Duties as assigned

Requirements

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Two to three years of experience in Property Management or other relevant work experience.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Ability to interact efficiently with prospects, residents, peers and management.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Be able to work evenings and weekends.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.

Inland Residential Real Estate Services, Inc. (an entity within The Inland Real Estate Group of Companies, Inc.) is a full-service professional property management firm specializing in the management of multi-family housing properties nationwide. Experience, professionalism, and loyalty are just a few of the many things that set IRRES apart in the multifamily property management arena. Building relationships is at the heart of everything we do. Our communities feature a variety of styles to meet your needs with updated appliances and finishes, and resort-like clubhouses with community rooms, pools, and gathering areas.

Annual Base Salary Range: $50,000-$55,000.

Benefits

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

This position is eligible as an internal promotion opportunity.

We are a drug‑free workplace. Pre-employment background checks and drug screening are conducted for all new hires in accordance with applicable laws and regulations.

Inland is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other status protected by applicable law. We do not use AI or any selection tools in a manner that results in unlawful discrimination based on any protected characteristic.

We are an E-Verify employer.