TH Staff Assistant 2, Orthopaedic Surgery (Part-Time)

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 27,552,000 - 41,328,000; Part time

Job summary

SUNY Downstate Health Sciences University seeks a part-time TH Staff Assistant 2 to provide administrative support for the Department of Orthopaedic Surgery and Rehabilitation Medicine in New York. Responsibilities include clerical coordination, handling inquiries, preparing reports from multiple sources, scheduling meetings, and ensuring timely submissions.

The ideal candidate will have strong communication skills, multitasking ability, proficiency with Microsoft Office, and familiarity with

Qualifications

• Bachelor's degree required.
• Associate's degree plus 2 years of relevant admin experience.
• Strong written and oral communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Familiarity with EHR systems is a plus.

Responsibilities

• Provide administrative support for the department and liaise with physicians and support practice growth.
• Support patient care clerical and administrative activities and optimize patient experience across the care continuum.
• Coordinate clerical work activities by determining work priorities and methods.
• Receive inquiries and complaints and follow-up to obtain required information and compose responses.

Skills

Interpersonal communication

Multitasking

Microsoft Office

EHR familiarity

Education

Bachelor's Degree

Associate's Degree + 2 years experience

Job description

Job Description

The Department of Orthopaedic Surgery and Rehabilitation Medicine at SUNY Downstate Health Sciences University is seeking a part-time TH Staff Assistant 2. The successful candidate will:

• Provide administrative support for the department. Liaise with physicians and support practice growth.
• Support patient care clerical and administrative activities, while trying to optimize the patient experience across the care continuum.
• Coordinate clerical work activities by determining appropriate work priorities and methods.
• Receive inquiries and complaints and follow-up by coordinating with others as necessary to obtain the required information, which can include composing appropriate written responses.
• Search files, gather facts, and compile a variety of data required for preparation of reports.
• Act as liaison to expedite the flow of information.
• Schedule and coordinate meetings and other work-related activities.
• Receive calls, relay information to appropriate parties, and follow-up where necessary and appropriate.
• Open, sort, and distribute mail and correspondence.
• Coordinate activities to ensure timely submissions of documents or information that may be required of several staff personnel to complete a major project.
• Type drafts and finish a variety of documents from written or verbal instruction, including correspondence, reports, and other materials that are sensitive, complex, or technical in nature.
• Prepare reports where the information may be gathered from several sources or may be difficult to organize and compile. Search records and provide factual data from information on file.
• Take dictation, which may include minutes of meetings, and transcribe notes into finished documents.
• Compose a variety of letters, memoranda, instructions, and other documents on own initiative, from brief notes, and/or from verbal instruction.
• For relief purposes, may be assigned clerical or secretarial activities of other personnel.
• Perform other work as assigned.
• Model the WE CARE values of the organization.

Qualifications

Required Qualifications

• Bachelor's Degree
• Associate's Degree with 2-years of relevant work experience in an administrative support capacity.
• Strong interpersonal communication skills.
• Excellent written and oral communication skills.
• Adept at multi-tasking.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Familiarity with EHR and registration programs a plus.
• Or, a satisfactory equivalent combination of experience, education and training to the above.