Texas South District Manager — Lead High-Impact Stores

Insomnia-Cookies; Houston (TX); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Competitive bonus

LTIP bonus plan

Medical/dental/vision & pet insurance

401K with match

3 weeks vacation

Sick time off

Wellness days

Company laptop

Commuter reimbursement

Free cookies

and so much more

Job summary

Insomnia Cookies is seeking a District Manager to lead 9-10 city and campus-adjacent stores in the Texas South market. You will drive top-line sales, oversee hiring/retention, train teams on customer service, and execute strategic plans tailored to each store’s community and market.

You are a leader of leaders, building diverse teams that know their customers. The role emphasizes coaching, operational rigor, and collaboration with a regional team to optimize labor, inventory, and store

Qualifications

• Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries.
• 2+ years of leadership experience in a customer service-oriented role.
• An innate ability to build, hire and coach a diverse part-time hourly staff.
• In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources).
• Strong organizational, interpersonal and problem-solving skills.
• Prior experience with baking/bak

Responsibilities

• Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges.
• Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures.
• Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers.

Skills

Multi-unit leadership

Staffing & hiring

Team coaching

P&L analysis

Operations management

Customer service

Job description

Insomnia Cookies is seeking a District Manager to lead 9-10 city and campus-adjacent stores in the Texas South market. You will drive top-line sales, oversee hiring/retention, train teams on customer service, and execute strategic plans tailored to each store’s community and market.

You are a leader of leaders, building diverse teams that know their customers. The role emphasizes coaching, operational rigor, and collaboration with a regional team to optimize labor, inventory, and store