Texas Precious Metals: Account Specialist (Trading Desk)

Texas Precious Metals; Shiner (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Time Off

Profit Sharing

Counseling

Job summary

Texas Precious Metals is seeking an outgoing Account Specialist on the Trading Desk to assist clients through precious metals buying and liquidation. This office-based role requires strong client relations, market awareness, and a commitment to accurate, timely service.

Occasional travel and a focus on integrity and discretion are essential. You will deliver exceptional service in person, on the phone, and by email, maintain product knowledge, and manage orders end-to-end with attention to

Qualifications

• Strong communication skills in person, on the phone, and via email.
• Proficiency with Microsoft Office.
• Excellent judgment and problem-solving abilities.
• Self-motivated team player with a strong sense of responsibility.
• Clean, professional appearance.

Responsibilities

• Deliver exceptional customer service in person, over the phone, and via email.
• Achieve and maintain expert-level knowledge of precious metals products and market trends.
• Negotiate and execute client orders using discretion and judgment.
• Oversee and ensure prompt processing of abnormal or complex orders.
• Serve as the go-to expert on product, inventory, and shipment questions.
• Assist and represent clients through the entire purchase and liquidation order lifecycles.
• Assist with daily business operations and ad hoc responsibilities.
• Travel occasionally (less than 10%).
• All other duties as assigned by management.

Skills

Verbal and written communication

Problem-solving

Team player

Responsible

Professional appearance

Education

Some college coursework preferred

Tools

Microsoft Office

Job description

Texas Precious Metals

Account Specialist (Trading Desk)

Shiner & Buda, TX

Job Description: Customer Service Specialist (Trading Desk)

Do you thrive in a fast-paced environment where financial precision matters?

Are you excited by delivering a best-in-class customer experience?

Do you enjoy solving complex problems and building lasting client relationships?

Do the values of stewardship, versatility, and family resonate strongly with you?

Do you find the improvement of people’s lives through stewardship of God-given resources inspiring?

Then Texas Precious Metals is right for you!

Trader Job Summary: Customer Service Specialist (Trading Desk)

Texas Precious Metals is seeking an outgoing, detail-oriented, trustworthy team member to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of client relations, continued attention to market dynamics, and commitment to excellence in service and operations.

Customer Service Specialist Responsibilities:

• Deliver exceptional customer service in person, over the phone, and via email
• Achieve and maintain expert-level knowledge of our precious metals products and market trends
• Negotiate and execute client orders using discretion and judgment
• Oversee and ensure prompt processing of abnormal or complex orders
• Serve as the go-to expert on product, inventory, and shipment questions
• Assist and represent clients through the entire purchase and liquidation order lifecycles.
• Assist with daily business operations and ad hoc responsibilities
• Travel occasionally (less than 10%)
• All other duties as assigned by management

Customer Service Specialist Skills and Competencies:

• Strong communication skills - both verbal and written
• Intermediate proficiency with Microsoft Office
• Sound judgment and problem-solving abilities
• Self-motivated team player with a strong sense of responsibility
• Clean and professional appearance

Trader Qualifications:

• High learning agility and drive to become a subject matter expert
• Some college coursework preferred
• Experience in non-commissioned sales and or customer service preferred
• Highly detail-oriented, dependable, and ethical
• Finance market knowledge beneficial but not required

Work Environment:

Office-based role with occasional limited exposure to logistics areas.

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Time Off
• Profit Sharing
• Counseling