Texas Patient Access Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare company is seeking a remote Patient Access Coordinator for an entry-level role. The candidate will handle a high volume of incoming calls, schedule appointments for multiple clinical sites, and assist patients with their inquiries. Customer service experience and familiarity with healthcare practices are preferred, making this an excellent opportunity for those looking to start a career in healthcare.

Qualifications

• Customer service experience required.
• Experience with high volume inbound calls.
• Healthcare exposure preferred.

Responsibilities

• Answer a high volume of calls daily and schedule appointments.
• Gather and input patient demographic and insurance information.
• Document call activity and assist callers in navigating resources.

Skills

Customer service skills

Handling high call volume

Tools

EMR software

Scheduling software

Job description

A company is looking for a Patient Access Coordinator to work in a remote, entry-level position.

Key Responsibilities

• Answer a high volume of calls daily and schedule appointments for multiple clinical sites
• Gather and input patient demographic and insurance information into the practice management system
• Document call activity and assist callers in navigating to appropriate resources

Required Qualifications

• Customer/patient service skills
• Experience handling a high volume of inbound calls
• Strong Internet speed and access to a router via Ethernet cord (minimum speed: 20mbps Download & 6mbps Upload)
• Healthcare exposure is preferred
• Experience using EMR and scheduling software is a plus