Testing Technician - Surprise Location (Part-Time)

Maricopa Community College district; Tempe (AZ); On-site; USD 18,000 - 26,000; Part time

Job summary

Maricopa Community College district is seeking a Testing Technician for the Rio Salado College Surprise Testing Center in Surprise, AZ. This part-time, temporary role supports online test administration and provides on-site technical assistance to students and staff.

The position offers a flexible schedule Monday through Thursday with some Friday/Saturday shifts, not exceeding 19.5 hours per week. The incumbent ensures secure testing environments, maintains records, and delivers courteous

Qualifications

• High School Diploma or GED required.
• Experience with computer applications and software.
• Commitment to courteous customer service.
• Ability to work with diverse backgrounds and cultures.

Responsibilities

• Administers various assessments and provides high-level customer service; acts as official test proctor.
• Provides technical support and coordinates with faculty and external parties regarding testing issues.
• Provides information to students and public; handles clerical tasks and office procedures.

Skills

Customer service

Computer literacy

Teamwork

Education

High School Diploma or GED

Job description

Testing Technician - Surprise Location (Part-Time)

Job ID: 323058

Location: Rio Salado Community College

Full/Part Time:

Regular/Temporary: Temporary

$15.92/per hour

This is a part-time, temporary position not eligible for benefits.

Monday-Thursday, 9am-9pm; Friday and Saturday, 8am - 5pm

Morning and evening shifts may be available, hours vary, not to exceed 19.5 hours per week.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Job Summary

Provides a high-level of customer service to students and community members by administering a variety of academic, career, and certification assessments at the Rio Salado College Surprise Testing Center, located at 12535 W. Smokey Dr. Surprise, AZ 85378. This position follows strict policies and procedures for online test administration and provides technical support to customers and team members in-person, phone, and email.

Essential Functions

70% - Administers a variety of academic, career, and certification assessments to students and community members using various online systems and software while providing a high-level of direct customer service. Acts as the official test proctor for these exams, follows strict policies and procedures. Maintains confidential testing records, databases, exams, and reports, all while working in a team environment. Supports the Surprise Student Services Specialist/Technician in ensuring a secure and appropriate testing environment

20% - Assists with technical troubleshooting; provides technical support to students, candidates, and other team members. Utilizes various communication methods to correspond with Faculty, outside departments, and external companies regarding testing issues

10% - Provides general and specific information to students, Faculty, and the public regarding the operation of the testing center. Maintains office systems and procedures; provides general clerical assistance, including answering phones, greeting/directing student/customer traffic. Other duties as assigned

Minimum Qualifications

High School Diploma or GED

Desired Qualifications

• Experience working with computer applications and software
• Experience providing effective and courteous customer service
• Experience establishing and maintaining cooperative working relationships with diverse backgrounds and cultures

Special Working Conditions

This position may require some evening or weekend hours.May require prolonged periods of viewing a computer screen.May require lifting up to 20 lb.

Posting Close Date

Open until filled

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, [e-mail], 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.