Student Services Technician (Specially Funded)

Maricopa Community College district; Tempe (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Holidays

Job summary

The Maricopa County Community College District is seeking a Student Services Technician (Specially Funded) at Rio Salado College to provide confidential student support and information services. Responsibilities include processing records requests, admissions guidance, and maintaining registration information in our systems.

This grant-funded position runs 12 months with potential renewal based on funds, offering regular hours Monday–Friday and the possibility of occasional evenings or weekends

Qualifications

• High school diploma or GED and one year of clerical, administrative office support or related experience.
• Or an equivalent combination of education and experience sufficient to perform essential duties.

Responsibilities

• Provides information and assistance to students regarding admissions procedures and processes over the phone, in person at the counter, or via email while adhering to district policies.
• Performs clerical and administrative office duties related to applications, enrollment, identity verification, and validation.
• Retrieves information and enters or updates information in reports, logs, or other documentation/record-keeping systems.

Skills

Customer service

Phone support

Data entry

Office software

Education

High school diploma or GED

Equivalent education/experience

Tools

Microsoft Office

Student Information Systems

Google Workspace

Job description

Student Services Technician (Specially Funded)

Job ID: 322938

Location: Rio Salado Community College

Full/Part Time: Regular

Hiring Salary Range

$19.22 - $23.01/hourly, DOE

Grade

107

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Work Calendar

12 Months

Funding Information

This is a grant funded assignment with a projected end date of 06-30-2027 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Provides customer support by processing records requests and providing and maintaining admissions and registration procedural and program information for students and the educational community.

Essential Functions

45% - Provides information and assistance to students regarding admissions procedures and processes over the phone, in person at our counter, or via email while adhering to applicable District policies and procedures.
45% - Performs clerical and administrative office assistance related to applications, enrollment, identity verification and validation, etc.
10% - Retrieves information and enters or updates information in reports, logs or other documentation or record-keeping system. Other duties as assigned.

Minimum Qualifications

High school diploma or GED and one year of clerical, administrative office support or related experience.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Desired Qualifications

• One (1) or more years of experience working in a community college setting.
• Experience resolving complex issues.
• Experience working with confidential records.
• Experience with computers including Microsoft Office applications, Student Information Systems and Google Workspace.
• Experience working with a team in a work or class environment as well as autonomously.
• One (1) year of full-time relevant MCCCD experience during the previous two (2) years.

Special Working Conditions

Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs

Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:

https://www.maricopa.edu/about/careers/application-information#mvd

OR

(If moving from out of state)

Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:

https://www.maricopa.edu/about/careers/application-information#mvd

Posting Close Date

Open until filled

First Review July 29, 2026

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, [e-mail], 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.