Testing Services Operations Assistant

Florida Gulf Coast University; North Lake Village (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Florida Gulf Coast University is seeking an OPS Program Assistant for Testing and Assessment Services. The role supports daily operations, maintains the computer lab, and assists with testing processes, scheduling, and data entry while ensuring confidentiality and security.

Ideal candidates will have a high school diploma, general office experience, and strong Microsoft Office skills, with the ability to troubleshoot basic IT issues and handle multiple tasks efficiently in a university setting.

Qualifications

• High school diploma or equivalent.
• General office experience.
• Experience operating a personal computer (Windows) and proficient with Microsoft Office (Word, Excel, Outlook).
• Must acquire and maintain testing certifications within six months of hire.

Responsibilities

• Prepares computerized workstations for testing and troubleshoots basic equipment or software problems.
• Check in and check out of testing candidates and administer computer-based tests.
• Maintain security of testing materials and ensure accurate return of test materials.

Skills

Windows OS

Microsoft Office

Customer service

Data entry

Troubleshooting

Confidentiality

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Florida Gulf Coast University is seeking an OPS Program Assistant for Testing and Assessment Services. The role supports daily operations, maintains the computer lab, and assists with testing processes, scheduling, and data entry while ensuring confidentiality and security.

Ideal candidates will have a high school diploma, general office experience, and strong Microsoft Office skills, with the ability to troubleshoot basic IT issues and handle multiple tasks efficiently in a university setting.