Testing Excellence Lead: Mentor, Strategy & QA

Bank of America; Chandler (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Bank of America in Chandler, Arizona is seeking a senior testing leader to ensure accurate, end-to-end testing activities within our financial services framework. The role emphasizes coaching, tester proficiency development, and adoption of new tools and methodologies to strengthen testing quality and efficiency across the organization.

You will collaborate with teams to uphold quality standards, manage risk, and drive continuous improvement while supporting regulatory alignment and overall

Qualifications

• 7+ years of experience in testing, risk management, audit, compliance, or a related financial services function.
• 3+ years of leadership experience managing teams, portfolios, or programs.
• Strong stakeholder management, execution oversight, and risk management skills.
• Experience with risk and control frameworks is a plus.

Responsibilities

• Executes and supports end-to-end testing activities to ensure accurate, efficient, and high-quality test delivery aligned with organizational testing strategies and standards.
• Provides coaching, mentoring, and skill development opportunities to enhance testing capabilities and team effectiveness.
• Promotes knowledge sharing and the adoption of new testing tools, frameworks, methodologies, and best practices to improve testing quality, consistency, and efficiency.
• Identifies and removes obstacles impacting testing execution, while providing guidance and subject matter expertise to support tester success and continuous improvement.
• Collaborates with testing teams and stakeholders to strengthen testing processes, ensure adherence to quality standards, and support the achievement of business objectives.
• Serves as a testing resource and advocate for continuous learning, fostering a culture of innovation, knowledge transfer, and operational excellence

Skills

Adaptability

Attention to Detail

Collaboration

Monitoring, Surveillance, and Testing

Problem Solving

Data Privacy and Protection

Influence

Interpret Relevant Laws, Rules, andReg

Issue Management

Reporting

Quality Assurance

Underwriting

Job description

Bank of America in Chandler, Arizona is seeking a senior testing leader to ensure accurate, end-to-end testing activities within our financial services framework. The role emphasizes coaching, tester proficiency development, and adoption of new tools and methodologies to strengthen testing quality and efficiency across the organization.

You will collaborate with teams to uphold quality standards, manage risk, and drive continuous improvement while supporting regulatory alignment and overall