Testing Center Coordinator I | Flexible Hours (9-Month)

Texas A&M University System; College Station (TX); On-site; USD 30,000 - 37,000; Full time

Job summary

Texas A&M University in College Station seeks a Testing Center Coordinator I to supervise exam administration, scheduling, and front desk operations within Disability Resources. The role collaborates with instructors, proctors exams, and ensures policy compliance across the testing center.

Required is a Bachelor’s degree or equivalent, plus two years in office administration, with strong customer service and familiarity with assistive technology, LMS, and Zoom video conferencing.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Two years of experience in office administration.
• Ability to relate to a variety of people, including those with disabilities.
• Customer service skills.
• Working knowledge of assistive technology.
• Knowledge regarding Higher Education and Student Affairs.
• Knowledge, skills, or understanding of LMS and Zoom video conferencing software.

Responsibilities

• Manage data system to track daily testing schedule and exam requests.
• Oversee scheduling and send reminders of upcoming exams.
• Assist instructors with scheduling questions.
• Coordinate and process exams received from instructors.
• Compose emails and communicate with testing center staff and student employees.
• Troubleshooting issues with AIM, Canvas access, or other systems.
• Provide front desk coverage and greet students during office hours.
• Proctor and monitor exams via CCTV or online proctoring.
• Enforce testing center policies and train student employees.
• Create reports to assist planning for overflow space and proctors.

Skills

Customer service

Assistive technology

Higher Education knowledge

LMS and Zoom knowledge

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Texas A&M University in College Station seeks a Testing Center Coordinator I to supervise exam administration, scheduling, and front desk operations within Disability Resources. The role collaborates with instructors, proctors exams, and ensures policy compliance across the testing center.

Required is a Bachelor’s degree or equivalent, plus two years in office administration, with strong customer service and familiarity with assistive technology, LMS, and Zoom video conferencing.