Testing Center Coordinator: Accommodations & Proctoring

TALENT Software Services; Cambridge (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

TALENT Software Services is seeking a Testing Center Specialist to coordinate exam accommodations for students with high-need support. The role partners with the Registrar’s Office and Disability Access Office to plan, communicate, and ensure appropriate accommodations are in place.

The specialist also covers front desk duties, exam scheduling, proctoring, and related administrative tasks to support daily operations of the testing center.

Qualifications

• Graduation from high school or its equivalent.
• One year of academic experience.
• One year of administrative experience.
• One year of customer service experience.

Responsibilities

• Greet and welcome visitors and direct them to the appropriate location.
• Coordinate higher-need and complex testing accommodations for students.
• Collaborate with campus partners to plan, implement, and troubleshoot accommodations.
• Coordinate technology and formats for exams through the Testing Center.
• Assist with scheduling and administration of exams.
• Understand and maintain testing policies and procedures for all assessments.
• Effectively communicate with students and faculty.
• Provide support for testing center exam management system to faculty and students.
• Assign exam spaces to students and manage resources.
• Perform administrative tasks including phone calls, mail, and filing.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Testing center software

Office software

Job description

TALENT Software Services is seeking a Testing Center Specialist to coordinate exam accommodations for students with high-need support. The role partners with the Registrar’s Office and Disability Access Office to plan, communicate, and ensure appropriate accommodations are in place.

The specialist also covers front desk duties, exam scheduling, proctoring, and related administrative tasks to support daily operations of the testing center.