Testing Center Assistant H-491

Christopher Newport University; Newport News (VA); On-site; USD 22,000 - 28,000; Part time

Job summary

Christopher Newport University is seeking a Testing Center Assistant (H-491) to support the Testing Center's operations, proctor exams, manage testing materials, and maintain a distraction-free environment for students. This part-time, hourly position emphasizes strong customer service, clear communication, and privacy, with a 'Students First' approach and flexibility during peak testing periods.

Applicants should have a high school diploma and experience in customer service; prior experience in

Qualifications

• Excellent customer service in a fast-paced environment.
• Basic knowledge of computer operations; experience with word processing and spreadsheets.
• Ability to multi-task, be detail-oriented, and maintain privacy.

Responsibilities

• Proctor exams and manage testing materials.
• Maintain privacy and integrity of testing services; ensure a distraction-free environment.
• Support operations to align with the Students First philosophy during testing periods.

Skills

Customer service

Computer operations

Multi-tasking

Communication

Accommodations support

Education

High school diploma

Tools

Word processing

Spreadsheets

Job description

Working Title:

Testing Center Assistant H-491

Role Title:

Education Support Assistant

Position Number:

H-491

FLSA:

Non Exempt

Appointment Type:

Part Time

Type of Posting:

General Public

Is Sensitive Position?:

No

Designated Personnel:

Yes

Responsible Employee:

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement:

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:

No

If Statement of Economic Interest, please paste statement:

This position does NOT require a Statement of Personal Economic Interest.

Is this a restricted position subject to availability of funding?:

No

Departmental Objective:

The objective of the Office of Accessibility Care Team Support is to ensure equal access to the university’s educational programs, services, and activities by providing reasonable accommodations, support services, and resources that promote an inclusive and accessible learning environment.

Purpose of the Position:

The Testing Center Assistant (TCA) will support the overall operations and core testing functions of the CNU Student Testing Center with a focus on “Students First” philosophy. This position will require effective communication skills, especially when proctoring exams, collecting testing materials, and problem-solving typical issues that can arise. The TCA will ensure privacy of testing services while upholding the integrity of the testing center and ensuring students can take exams in a distraction-free environment.

Knowledge, Skills, and Abilities Related to Position:

• Excellent customer service in a fast-paced environment
• Basic knowledge of computer operations, with experience using word processing software and spreadsheet applications
• Ability to multi-task, be detail-oriented, and maintain privacy
• Strong communication skills, both oral and written
• Commitment to support unique student needs and deliver appropriate accommodations for student success
• Ability to work independently, as well as to collaborate with others
• Ability to work with schedule that may be adjusted during peak academic testing periods to meet operational needs

Education, Experience, Licensure, Certification Required :

Education:

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience:

• Experience with customer service

Additional Consideration(s):

Experience:

• Experience in an educational setting, preferably higher education
• Experience in a formal testing environment
• Experience working with students who have disabilities
• Knowledge of Section 504 of the Rehabilitation Act of 1973, the ADA of 2008, the Family Educational Rights and Privacy Act (FERPA), and other appropriate laws

Role Code:

29141

Salary Information:

Salary $16.26 to $20.32 an hour, Commensurate with Education and Experience

Conditions of Employment:

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program.

Is this position telework eligible?:

No

Physical Demands

Light Lifting (less than 20 lbs.): Marginal

Moderate Lifting (20-50 lbs.): Non-Applicable

Heavy Lifting (more than 50 lbs.): Non-Applicable

Pushing/Pulling: Marginal

Standing: Essential

Sitting: Essential

Bending: Essential

Walking: Essential

Climbing: Marginal

Reaching: Marginal

Repetitive Motion: Marginal

Fast Pace: Essential

Average Pace: Marginal

Multiple Priorities: Essential

Intense Customer Interaction: Essential

Multiple Stimuli: Essential

Frequent Changes: Essential

Memory: Essential

Reasoning : Essential

Hearing: Essential

Reading : Essential

Analyzing: Essential

Logic: Essential

Verbal Communication: Essential

Written Communication: Essential

Number of Vacancies:

1

Posting Date:

08/17/2026

Closing Date:

11/02/2026

Open Until Filled:

No

EEO/Diversity Statement(s):

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity. Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request:

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling [phone].

Alternative Hiring Process:

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.

Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became effective March 1, 2024.

Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Background Check:

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.