Test Technician

IMA Life North America; City of Tonawanda (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) retirement plan

Tuition assistance

Annual bonus

Job summary

IMA Life North America in Tonawanda, NY is seeking a testing support professional to assist in machine testing activities and ensure equipment quality. The role involves mechanical and electrical testing, calibrating instruments, documenting test results, and collaborating with project managers.

Ideal candidates will possess strong communication skills, a solid understanding of ISO standards, and the ability to work independently. A comprehensive benefits package is provided, including medical, 401(k), and bonuses.

Qualifications

• Available to travel up to 25%, including internationally.
• Familiarity with ISO 9000 standards and documentation processes.
• Experience supporting customer-facing training or demonstrations.
• Experience with refrigeration systems.
• Experience with validation and testing procedures for complex industrial equipment.
• Interest in improving product quality and optimizing testing processes.

Responsibilities

• Provide support to the Test Supervisor during machine testing activities.
• Perform mechanical and electrical testing on systems and equipment.
• Calibrate instruments and equipment required for testing procedures.
• Record, document, and maintain test data; support ISO 9000 documentation as needed.
• Identify and correct faulty components and test failures.
• Detect and resolve software-related malfunctions.
• Contribute to the continuous improvement of equipment quality.
• Verify that nameplates, safety labels, and documentation are correctly applied.
• Support the Project Manager during customer visits and operational training sessions.
• Ensure all testing procedures are completed in accordance with defined quality requirements.
• Provide finalised test documentation for inclusion in machine manuals.

Skills

Strong communication skills

Excellent organisational skills

Ability to work independently

Job description

IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. The company promotes an environmentally friendly attitude and sustainable development. With over 7,000 employees in more than 80 countries, 59% of them in Italy, IMA Group invests continuously in the development of people and their skills.

IMA Life North America is a company within the IMA Group that specialises in providing aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries. It is part of IMA Life, a business unit focused on the pharmaceutical sector, delivering advanced technologies for filling, lyophilisation, and isolation, ensuring maximum sterility and product integrity for customers worldwide.

Job Summary

• Provide support to the Test Supervisor during machine testing activities.
• Perform mechanical and electrical testing on systems and equipment.
• Calibrate instruments and equipment required for testing procedures.
• Record, document, and maintain test data; support ISO 9000 documentation as needed.
• Identify and correct faulty components and test failures.
• Detect and resolve software-related malfunctions.
• Contribute to the continuous improvement of equipment quality.
• Verify that nameplates, safety labels, and documentation are correctly applied, and that the equipment is ready for shipment.
• Support the Project Manager during customer visits and operational training sessions.
• Ensure that all testing procedures are completed in accordance with defined quality requirements.
• Provide finalised test documentation for inclusion in machine manuals.

Skills and Experiences

• Strong communication skills and ability to work effectively with customers and shop personnel.
• Excellent organisational skills and the ability to communicate clearly, both verbally and in writing.
• Capable of working independently with minimal supervision.

What Would Make You a Great Fit

• Available to travel up to 25%, including internationally.
• Familiarity with ISO 9000 standards and documentation processes.
• Experience supporting customer-facing training or demonstrations.
• Experience with refrigeration systems.
• Experience with validation and testing procedures for complex industrial equipment.
• Interest in improving product quality and optimizing testing processes.

Salary Range

• $60,000 – $70,000 per year.
• Overtime eligible.
• Bonus.

What We Offer

• Global environment: a dynamic and innovation-driven workplace, part of a multinational and multicultural group.
• Diversity & inclusion culture: promoted through the corporate code of ethics and dedicated programmes.
• Continuous learning: internal training and external development initiatives are supported.
• Wellbeing: comprehensive medical, dental, vision, life and disability insurance, a 401(k) retirement plan, tuition assistance, and an annual bonus.

IMA IS AN EQUAL OPPORTUNITY EMPLOYER.