Test Proctor - Academic Compliance - Beale Air Force Base

Grand Canyon University; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K savings plan

Paid holidays

Employee tuition discount

On-site gym

Job summary

Grand Canyon University is seeking a Test Proctor for the Beale Air Force Base location to ensure a secure and supportive testing environment. The role requires ability to sit for long periods and work in a quiet setting, with a flexible schedule to accommodate evening and weekend hours.

The position requests a Bachelor's Degree, background check clearance, and strong customer service skills to assist exam candidates and maintain compliance with regulatory standards.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Flexible work schedule; evenings and weekends if needed.
• Willing to pass pre-employment background check.
• Ability to work in a diverse, multicultural workplace.
• Consistently demonstrate high quality customer service.
• Basic computer proficiency; MS Office and common software.

Responsibilities

• Provide high quality customer service and accurate intake for all exam candidates at the Testing Center.
• Follow proctoring procedures to maintain a secure exam environment.
• Administer and process online exams and makeup/alternate exams as assigned.
• Maintain exam center readiness and required equipment and space.
• Assist with basic clerical tasks, data entry, and other support projects as directed.

Skills

Customer service

Attention to detail

Microsoft Office

Education

Bachelor's Degree

Job description

Job Overview

Grand Canyon University! One of Arizona's leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Grand Canyon University is looking to fill the position of Test Proctor, based at the Beale Air Force Base. The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

Location: Beale Air Force Base. Hourly Rate: $20.00.

What you will do

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
• Utilizes professional proctoring procedures to support a secure exam environment.
• These procedures will vary depending on the designated testing center.
• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
• Follows all exam security protocol at all times.
• Maintains credentials necessary to administer any high-stakes certification examinations.
• Maintains certification by consistently following exam protocol and completing annual qualification exams.
• Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
• Assists in troubleshooting basic technology problems that affect exam administration.
• Assists with basic clerical work, data entry and other support projects as directed.
• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
• Performs other duties as assigned.

What you will need

• Bachelor's Degree from a regionally accredited college or university.
• Must be willing to have flexible work schedule; evening and weekend hours if needed.
• Must be able to pass pre-employment background check.
• Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
• Able to consistently demonstrate high quality customer service.
• Basic computer proficiency in use of computer and Microsoft applications.
• Provide a positive candidate experience.
• Ability to discern exam taking potential violations and escape to management as necessary.
• Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
• Must be able to obtain certifications required based upon the designated exam center's requirements.
• Must be able to sit for long periods of time and also escort candidates to and from testing rooms.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
• Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.

GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.

At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

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