Test Proctor - Academic Compliance - Travis Air Force Base

Grand Canyon Education, Inc.; Fairfield (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Grand Canyon University is seeking a Test Proctor based at Travis Air Force Base to ensure compliance with regulatory standards and provide a secure testing environment. You will administer online exams, coordinate candidate intake, maintain exam center readiness, and support troubleshooting of basic technology problems.

Requirements include a Bachelor's Degree, willingness to work flexible hours including evenings/weekends, and the ability to work quietly in a testing setting while upholding

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Commitment to flexible scheduling, including evenings and weekends.
• Ability to pass pre-employment background checks.
• Respect for diverse, multi-cultural environments and Doctrinal statements.

Responsibilities

• Provide high-quality customer service, reception, and accurate intake for exam candidates.
• Proctor exams using procedures that ensure a secure testing environment.
• Administer and process online, makeup, and special accommodation exams.
• Follow all exam security protocols at all times.
• Maintain credentials to administer high-stakes certifications and complete annual exams.
• Maintain a safe, professional testing environment and assist with basic tech issues.
• Assist with clerical tasks, data entry, and other support projects as directed.
• Escort candidates as needed and ensure quiet testing conditions.

Skills

Customer service

Attention to detail

Microsoft Office

Education

Bachelor's Degree

Job description

Grand Canyon University!One of Arizona's leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Grand Canyon University is looking to fill the position of Test Proctor, based at the Travis Air Force Base. The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

Hourly Rate: $20.00 an hour

What you will do:

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
• Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.
• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
• Follows all exam security protocol at all times.
• Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
• Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
• Assists in troubleshooting basic technology problems affective exam administration.
• Assists with basic clerical work, data entry and other support projects as directed.
• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
• Performs other duties as assigned.

What you will need:

• Bachelor's Degree from a regionally accredited college or university
• Must be willing to have flexible work schedule; evening and weekend hours if needed.
• Must be able to pass pre-employment background check.
• Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
• Able to consistently demonstrate high quality customer service.
• Basic computer proficiency in use of computer and Microsoft applications.
• Provide a positive candidate experience.
• Ability to discern exam taking potential violations and elevate to management as necessary.
• Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
• Must be able to obtain certifications required based upon the designated exam center's requirements.
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
• Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.
  

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