Test Proctor (8TSSR26)- Temporary/Contract

State of South Carolina; Graniteville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Aiken Technical College is seeking an exam proctor to provide administrative support and proctoring services as directed by the Director of Student Success. The role monitors testing and online training programs to ensure smooth operation.

The responsibilities include communicating with customers, assisting with scheduling exams, processing documents, data entry in Colleague, and delivering accurate test reports while delivering high-quality customer service to internal and external customers.

Qualifications

• High school diploma and related clerical experience.
• Ability to communicate with all levels of College personnel, students, business and industry clients.
• Must be available for scheduling during operational hours.

Responsibilities

• Communicate effectively with customers.
• Assist customers with scheduling exams.
• Process source documents for testing and online course registration.
• Process data entry using Colleague administrative software.
• Process and deliver test reports.
• Provide high-quality customer service to internal and external customers.

Skills

Customer service

Communication skills

Scheduling exams

Data entry

Problem solving

Education

High school diploma

Associate’s degree preferred

Tools

Colleague software

Job description

Job Responsibilities

Position provides administrative support and proctoring services as directed by the Director of Student Success. Monitors progress and operation of scheduled testing and online training programs.

Duties And Responsibilities

• Communicate effectively with customers
• Assist customers with scheduling exams
• Process source documents for testing and online course registration
• Process data entry using Colleague administrative software
• Process and deliver test reports
• Provide high-quality customer service to internal and external customers

Minimum And Additional Requirements

A high school diploma and related clerical experience required. Self-starter with strong customer service skills and ability to communicate with all levels of College personnel, students, business and industry clients is essential. Must be available for scheduling during operational hours. Tests may be proctored on or off campus.

Current Aiken Technical College students are not eligible to work in the Test Center as a Proctor due to test security conflicts.

Preferred Qualifications

Associate’s degree is preferred. Strong computer skills including troubleshooting software and hardware issues. Colleague software experience preferred.

Additional Comments

Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.