Test Proctor

PSI Services LLC; Parsippany-Troy Hills (NJ); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid time off

401(k) / retirement plans

Flexible scheduling

Career development and training

Wellness programs

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) at our Parsippany, NJ location. This entry-level role includes training and focuses on maintaining exam integrity while delivering a smooth, professional experience for every test taker.

The position requires a high school diploma, US citizenship, and customer service orientation. Work shifts are full-time with options Mon/Sat schedules and on-site duties, including setting up workstations and assisting test takers with

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Education

High school diploma

Tools

Microsoft Office

Job description

Title: Test Center Administrator (TCA)
Location: 7 Entin Rd, Suite D, Parsippany, NJ 07054
Wage: $18.25/hr. plus benefits for full time positions
Hours: Full Time:

Schedule Options:

Tues/Wed/Fri/Sat (8a-5:30p, close)

Mon/Thurs/Fri/Sat (8a-5:30p, close)

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.

Benefits & Perks

Competitive pay + comprehensive benefits (medical, dental, vision).
Paid time off and retirement plans (401(k), pension).
Flexible scheduling and work-life balance.
Career development and training opportunities.
Wellness programs and global initiatives.
Volunteer opportunities and community engagement.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose.

#Jackson